SeaStar Quality Conference 2023

“When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.”
― Alexander Den Heijer

The success of an organization is highly dependent on the teams and driven by managers at different levels. The role of a manager in the development of teams is underrated. A bad manager can destroy a good team and a great manager can lift any mediocre team to greater heights. With so much focus on technical skills, the managers hardly receive any training or coaching to hone their managerial skills. Instead of learning through a systematic process, the managers are left in the wild to discover the ways to handle teams.

This workshop helps the managers – both new and experienced to understand the fundamentals, participate in exercises to discover insights and plan the journey to become a great manager. If you have a hard time managing the team, recently handed the ‘manager’ designation or want to learn the secrets to great management, this workshop is for you.

Intended Audience
- First time managers worried about the right way to manage teams
- Experienced managers interested in systematic learning about management
- Anyone interested in building high performing teams

Workshop Outline

1. Welcome to the Managerial Battleground
Becoming a manager has its own set of challenges for both the manager and the teams.
Let us understand the problems before we start thinking about solving them:

- What problems do you face as a manager?
- What problems do you face with your manager?

2. The Great Manager Expectations
All of us have worked with excellent managers and bad managers as well.
Let us understand what makes them good/bad and how we can meet the expectations from great managers:

- Types of Managers
- Attributes of Successful Managers

3. Managerial Skills Development
Once we are aware of what makes a great manager, it is time to work on the skills.
We will focus on the:

- Five rituals of leadership
- Development of high-performance teams
- Different roles of a manager

4. Resources
Learning is a continuous activity, and we will discuss multiple resources to continue our managerial journey even after the workshop:

- The rules of management
- Eight rituals of leadership
- Competency framework

KEY TAKEAWAYS:
Know the problems for today’s managers
Understand the skills of great managers
Beware of the traps in management
Build high performing teams